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Unread 05-24-2007, 03:14 PM   #1
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R & S Collision Need Info

Has anyone had any experiences good/bad with R&S Collsion on Gateway?
They were recommended by Sun Toyota as an authorized Toyota Body Shop. I need to get an estimate on the old man damage to my mkII.
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Unread 05-24-2007, 05:20 PM   #2
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As far as I know, theyre owned, or contracted to Sun.

I havent personally seen any of their work, but Im told theyre decent.
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Unread 05-25-2007, 07:41 AM   #3
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Angry Do Not Go To R&s!!!

So I went to R&S yesterday after work.

For starters the "estimator" gave me a blank look when I said mkII, Toyota specialists my ass. Then I told the guy that I haven't opened the hood because I didn't think it would open ( hood was pushed under in front and pushed over quarter panel in back) What does he do? Opens the hood. Actually forces it open. I was amazed that it opened, but did not notice anything ( crap crap crap crap). After he looks at the car we go inside and he tries to look up parts and can't find any. Tells me they can't help me because they can't get parts. I am ok with that, I understand it's an older car and they don't make new parts anymore. They can't do anything for me. No big deal.

So I go home and decide to take some pics of the car and that's when I notice the rear right corner of the hood is bent! The "estimator" bent my hood!!!!! I am so pissed off, I call R&S and the guy I talked to said "so, what do you want me to do about it?". Holy fak, I coulda killed him.

I am going back after work today, with a male, and they had better offer me some sort of compensation or I am going to both the better business bureau and the global troubleshooter.

I implore you people of Supraclub, do not go to R&S. After this happened I spoke with a few people who had gone there and nobody had anything nice to say. DAMN if only I'd known.
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Unread 05-25-2007, 11:44 AM   #4
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here is what the phucker did...
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Unread 05-25-2007, 12:41 PM   #5
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Of course he'll probably say that it was unavoidable because of other damage, but that hood/fender line looks straight enough to me, he must have really reefed on that in order to bend it like that.

Good luck!

I've heard mixed reports about R&S. Some people have been really happy with their work, but I've learned from experience, it's not what the car looks like when you get it back, it's what the car looks like 2-3 years afterwards that shows the quality of work.

I had a ding in the driver's fender and door repaired on my '89. Looked great when I got it back. 2 years later, there's a hole rusted in the door skin, and a chunk of bondo which fell off of the fender, and a lot of rust underneath.

I repaired the door with fibreglass, and did the best I could with the fender. Apparently neither was all that great, because the fender is falling apart, and the door is starting to show problems where I fixed the hole. It's also got a big problem in another area that the bodyshop repaired. (My fix has so far lasted 2X longer than theirs.)

This wasn't R&S, but it's just to demonstrate my point.

Seeing this picture and hearing this story makes me NOT want to go there.

The only body shop that I've seen where I know the car looks good 4 years after the repair is Doug's Place. My boss had his Lexus done there. The job looks thoroughly professional, even 4 years later. The only reason that I can tell where they did the work is that there's less orange peel in the paint there.
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